2. Performance Management Process

1. Definitions of Performance management process In theory, the Performance Review process can be thought of as a positive interaction between a “coach” and an employee, working together to achieve maximum performance. In reality, it’s more like finding a dead squirrel in your backyard and realizing the best solution is to fling it onto your neighbor’s roof (SCOTT ADAMS (THE DILBERT PRINCIPLE ) (Herman Aguinis, 2013). Performance management is a natural process of management (Michael Armstrong, 2006). He accepted Plan, Act, Monitor and review theory of quality expert William Deming to consist performance management process. In Armstrong’s Handbook mentioned the performance depends on participation, commitment and other elements of the performance management process such as feedback. According to Elaine D. Pulakos the performance management processes vary from organization to organization. Performance management has an important effect on retention ...